CapTel Service Contact Us | T-Mobile Accessibility

CapTel (Captioned Telephone) Customer Service:

Support for all Captioned Telephone phones

Available 24/7 (Excluding holidays)
English: 888-269-7477
Espanol: 866-204-9134
Email: CapTel@CapTel.com
Fax: 608-204-6167

Although T-Mobile IP Relay can be used for emergency calling, such emergency calling may not function the same as traditional 911/E911 services. By using T-Mobile IP Relay for emergency calling, you agree that T-Mobile is not responsible for any damages resulting from errors, defects, malfunctions, interruptions or failures in accessing or attempting to access emergency services through T-Mobile IP Relay whether caused by the negligence of T-Mobile Accessibility or otherwise. Other restrictions apply. For details, see www.t-mobile.com/access. © 2023 T-Mobile. USA, Inc. T-Mobile, the T logo, Magenta and the magenta are registered trademarks of Deutsche Telekom AG. CapTel® is a registered trademark of Ultratec, Inc. Other trademarks are the property of their respective owners.