Video Customer Service

Support for Accessible Wireless Solutions

Open during business hours: 7a – 10p CT, M -F

Email: VCS@t-mobile.com
Chat Online: click the Chat icon girl in a bubble ready to chat with you for assistance to connect with T-Mobile Accessibility Care.

Although T-Mobile IP Relay can be used for emergency calling, such emergency calling may not function the same as traditional 911/E911 services. By using T-Mobile IP Relay for emergency calling, you agree that T-Mobile is not responsible for any damages resulting from errors, defects, malfunctions, interruptions or failures in accessing or attempting to access emergency services through T-Mobile IP Relay whether caused by the negligence of T-Mobile Accessibility or otherwise. Other restrictions apply. For details, see www.t-mobile.com/access. © 2023 T-Mobile. USA, Inc. T-Mobile, the T logo, Magenta and the magenta are registered trademarks of Deutsche Telekom AG. CapTel® is a registered trademark of Ultratec, Inc. Other trademarks are the property of their respective owners.

Video Customer Service for T-Mobile Wireless Solutions

Support for Accessible Wireless Solutions