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Solutions for specific needs


What our happy customers have to say.

"I commend T-Mobile accessibility team for providing exceptional customer service tailored to the needs of their Deaf, Hard of Hearing, DeafBlind, and Deaf Disabled (DHH+) clientele.

Having grown up with Deaf parents, I've closely observed the challenges they faced in effectively managing their monthly wireless services, often leading to communication hurdles and subsequent frustration. However, since their transition to T-Mobile the team's seamless provision of services in American Sign Language (ASL) has significantly minimized the potential for misunderstandings and enhanced overall clarity. A sincere round of applause goes out to the dedicated accessibility team, and the wider T-Mobile community for their unwavering commitment to fostering inclusivity and accessibility within the DHH+ community."
There’s nothing more empowering to me than knowing I can do something for myself.  And I want people to know that this service is available
Andy F

I am so grateful to have this for accessibility as my needs to use this. That is so friendly to use it when I need it. I can use this anywhere I go, and get notifications for safety. The price is good deal. You have a choice to use this included with Netflix, Apple TV and other. Is that cool right?

Emli C

I switched! I'm glad I stopped by the accessibility booth at an event to inquiry about T-Mobile’s services. The associate was really helpful and checked the compatibility for the Internet at my home area- and it was easy and fast. I was not pushed into buying. The switch was organic and natural, and I saved a bunch too! I was impressed with their customer service call- direct communication in ASL rather waiting on phone with an interpreter and robot at other end.  Amazing experience for me with T-Mobile. I am staying with T-Mobile for a long time now!

Nancy M