Accessible wireless
Accessible services with more speed and in more places.
Whether you're making that important VRS call, firing up IP Relay, or maybe just sitting in on a captioned Zoom conference, it's better on T-Mobile. That's because T‑Mobile is America's largest and fastest 5G network, the network built for you! T-Mobile's 5G coverage area is bigger than AT&T and 4x bigger than Verizon.
Typical download speeds on T‑Mobile’s nationwide 5G network are 75 – 335 Mbps with peaks over 1Gbps. Capable device required; coverage not available in some areas. Some uses may require certain plan or feature; see T‑Mobile.com. Fastest:Based on median, overall combined 5G speeds according to analysis by Ookla® of Speedtest Intelligence® data 5G download speeds for Q3 2023. Ookla trademarks used under license and reprinted with permission.
Care in ASL.
Prefer American Sign Language (ASL) over English? T-Mobile customers can connect to Video Customer Service and get your billing and service questions answered with one of our T-Mobile specialists who are fluent in ASL. (Already a customer and need help now? Email us at vcs@t-mobile.com to get started!)
Confidence and independence.
With T-Mobile Speech-to-Speech (STS), your calls include a specially trained operator who can understand a variety of speech differences, repeating words and phrases clearly so your side of the call is smooth and stress-free.
There's no cost, no special equipment, and you can use it right on your mobile phone. Just dial 7-1-1.
Alternate billing options and more.
T-Mobile offers a variety of devices that include services to meet the needs of its customers who are blind or low-vision. We also offer online, large-print and braille billing statements for customers who request them.
Finally, we offer credits for our Directory Assistance Program which provides greater access to 411 information services.
Learn more
