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Adding and using
the STS icon

Exclusively for T-Mobile wireless customers.

For anyone who has a speech disability and is a T-Mobile wireless customer, STS calls are available in a single tap. Simply add the STS icon on your smartphone's home screen, and tap it when you're ready to make a call. 

The icon is a shortcut, not an app, so it uses virtually no space on your phone and makes STS that much easier. It's available for both iOS and Android phones, and set up is easy!

Set Up Instructions (NOTE: for mobile devices only):

Setting up the STS Icon

iPhones using Safari

  • Step 1: From your iPhone, open the Safari browser and go to tmobileaccess.com/sts_call then tap on the SHARE icon at the bottom of the screen.

    Step 1 - Screen shot of iPhone Speech to Speech webpage. Magenta arrow points to a magenta box around the share button.

    Step 2: Scroll down and select “Add to Home Screen”

    Step 2 - Screen shot of "add to home screen" circled in magenta outline.

Step 3: Tap on “Add” button to save the shortcut.

Step 3 - Screen shot of "Add to Home Screen" with the "Add" option circled in magenta outline.

Step 4: Navigate to your home screen to find your Speech-to-Speech shortcut icon!

Step 4 - Screen shot of an iPhone home screen with a magenta arrow pointing to the STS short cut icon.

When you tap on this icon, you're presented with a simple page with a single "Make a Call" button.

Now, for all your STS calls, you can tap the icon, and tap the "Make A Call" button to begin an STS Call.

Adding the STS icon

Android phones using Chrome

Step 1:  From your Android phone, open the Chrome browser and go to tmobileaccess.com/sts_call then tap on the 3 dots at the top of the screen.

Step 1 - Screenshot of Android device. Magenta arrow pointing to sandwich menu (3 dots)

Step 2: Tap “Install app” from the menu options.

Step 2 - Menu of options displayed, magenta box around "Install App"

Step 3: Tap “Install”

Step 3 - Install app message displayed. Magenta box around "Install"

Step 4: You will see a popup appear at the bottom of the screen that reads “Shortcut to SpeechtoSpeech added to Home screen”

Step 4 - Speech to Speech website displayed. Magenta arrow pointing to a message at the bottom of the screen that reads “Shortcut to SpeechtoSpeech added to Home screen”

Step 5: Navigate to your home screen to find your Speech to Speech shortcut icon!

Step 5 - Android home screen displayed. Magenta arrow pointing to the Speech to Speech shortcut icon.

Adding the STS icon

Android phones using the Samsung browser

Step 1:  From your Android phone, open the Samsung browser. Type the following into the URL bar tmobileaccess.com/sts_call then tap on the menu button located at screen bottom very right (hamburger menu).

Step 1 - Screenshot of Android device. Magenta arrow pointing to sandwich menu (3 dots) at bottom right corner of screen.

Step 2: Menu opens dialog which shows several icons. Tap on the “+ add page to” icon.

Step 2 - Menu of options displayed. Magenta circle around "add page to"

Step 3: On the next screen, tap “Home screen”

 Step 3 - Menu of options displayed. Magenta box around "Home screen"

Step 4: Next tap “Add” to add the icon to the home screen.

 Step 4 - Speech to Speech webpage displayed. Add to Home screen menu in front of webpage. Magenta arrow pointing to "Add" at the bottom of the screen.

Step 5: You will see a popup appear at the bottom of the screen that reads “SpeechtoSpeech added to Home screen”

Step 5 - Speech to Speech website displayed. Magenta arrow pointing to a message at the bottom of the screen that reads “Shortcut to SpeechtoSpeech added to Home screen”

Step 6: Navigate to your home screen to find your Speech to Speech shortcut icon! Tap the icon to place a call!

Step 6 - Android home screen displayed. Magenta arrow pointing to the Speech to Speech shortcut icon.

When you tap on this icon, you're presented with a simple page with a single "Make a Call" button. 

Now, for all your STS calls, you can tap the icon, and tap the "Make A Call" button to begin an STS Call.

Using the STS icon for iPhone users

Step 1: Tap the STS icon and then tap the MAKE A CALL button to connect to a STS Operator.

Screen shot of the STS make a call screen. There's an arrow pointing to the "Make a Call" button.


Step 2: Tap the “Call *787” button at the bottom of the screen to reach the STS Operator.

 Screen shot of the STS Make a call screen. After tapping the "make a call" button another option appears at the bottom "Call *787" or "Cancel" There is a magenta arrow pointing at "Call *787."

Using the STS icon for Android users

Step 1: Tap the STS icon and then tap the MAKE A CALL button to connect to a STS Operator.



Step 2: Tap the “Phone” button then click either “Just Once” or “Always” (this choice can be changed in your Android settings later) to connect to the STS Operator.

 Screen shot of the STS Make a call screen. After tapping the "make a call" button another option appears at the bottom of the screen "Open with" there is a magenta arrow pointing to the "Phone" app and a magenta circle around "Just once."