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Frequently Asked Questions English
Preguntas frecuentes Español
Features and Benefits
- Save your conversation
- Choose language preference (English, Spanish)
- Ability to make Spanish language relay calls
- Ability to make Two-line Voice Carry Over (VCO) calls
(download instructions) - Ability to make Two-line Hearing Carry Over (HCO) calls
(download instructions) - Change font size/colors and background colors
- Ability to manage typing transmission speed
- Ability to receive Text Mail when you are not available to answer IP Relay call
- Live online chat with Accessibility Care
- Make 911 emergency calls
Requirements
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Internet connection (Wi-Fi or wireless network*, etc.) *Data and standard message rates may apply.
- Major Internet browser such as (Microsoft Edge, Firefox, Google Chrome, Safari) that are supported by the manufacture.
IP Relay Text Mail
The IP Relay Text Mail feature allows incoming voice callers to leave a brief message for registered IP Relay users. An operator will type the incoming caller’s message and send it via email to the IP Relay user. The email setup occurs during the 10-digit number registration process.