Accessible wireless
Accessible services on the best network.
Whether you're making that important VRS call, firing up IP Relay, or maybe just sitting in on a captioned Zoom conference, it's better on T-Mobile. That's because we've got the largest, fastest, most advanced 5G network. With more towers, more bandwidth, and a signal that goes farther—and now we’ve been awarded Best Mobile Network in the U.S. by Ookla® Speedtest®.
Best based on analysis by Ookla of Speedtest Intelligence® data 1H 2025. Ookla trademarks used under license and reprinted with permission. Fastest: Based on analysis by Ookla® of Speedtest Intelligence® data of national Speed Score results incorporating 5G download and upload speeds for 1H 2025. Ookla trademarks used under license and reprinted with permission.
Care in ASL.
Prefer American Sign Language (ASL) over English? T-Mobile customers can connect to Video Customer Service and get your billing and service questions answered with one of our T-Mobile specialists who are fluent in ASL. (Already a customer and need help now? Email us at vcs@t-mobile.com to get started!)
Confidence and independence.
With T-Mobile Speech-to-Speech (STS), your calls include a specially trained operator who can understand a variety of speech differences, repeating words and phrases clearly so your side of the call is smooth and stress-free.
There's no cost, no special equipment, and you can use it right on your mobile phone. Just dial 7-1-1.
Alternate billing options and more.
T-Mobile offers a variety of devices that include services to meet the needs of its customers who are blind or low-vision. We also offer online, large-print and braille billing statements for customers who request them.
Finally, we offer credits for our Directory Assistance Program which provides greater access to 411 information services.
Learn more
